Contact/Returns

Use this form to contact us. Please remember to check your email details are correct! Returns information can be found below...
Photosynthesis Fine Art Photography and Printing
Unit 4 Sharpes Mill
White Cross Ind Est
South Rd
Lancaster
LA1 4XS
01524 841145
mike@photosynth.co.uk

RETURNS POLICY:

Thank you for purchasing our products at www.mikeshepherd.co.uk

Please contact us using the above email or telephone details before return an item.

In order to be eligible for a refund, please aim to return the product within 30 calendar days of your purchase (we can recommend www.parcel2go.com or we can arrange collection for you using APC Overnight charged at cost) - Keep the original packaging until you are happy the product is suitable.

The product must be in the same condition that you receive it and undamaged in any way.

After we receive your item, we will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.